Shipping Policy

Styledotty will gladly issue a refund or exchange if 

  • The product received by customer has been damaged in transit.
  • Product varies from actual  specification or sizing mentioned during the time of sale. 
  • Request for refund has been  made within 14 days of receipt of item provided the product is faulty.

Beauty items including toiletries and cosmetics which have been opened, tested or partially used cannot be returned.

Product Availability

Styledotty sources its products from European boutiques and distributors. Whilst our suppliers have an extraordinary track record in fulfilling the orders, there may be exceptional circumstances whereby products sold on our website may not be available due to

  • Supplier product inventory error.
  • Festive season sale.
  • Product may have been damaged in transit and is not more available for sale.

If the above situation arises then the customer will be entitled for a ‘FULL REFUND’.
Once a refund request has been approved, Styledotty will authorize the release of payment in the same mode as the initial purchase was made. Usually is takes 10 business days for payments to be credited in bank accounts. 

Shipping Timelines

All order are processed within 24 hours of payments receipt. Packaged will be shipped once the customer submits KYC to courier company. Majority of the delays occurs from the end supplier and customs clearance including transit. We target 7-10 business days for the product to be delivered. Wherever deemed necessary Styledotty will fast track the shipments. It is the responsibility of the customer to provide KYC documents in order to avoid any delays.