Styledotty will gladly issue a refund or exchange if
Beauty items including toiletries and cosmetics which have been opened, tested or partially used cannot be returned.
Styledotty sources its products from European boutiques and distributors. Whilst our suppliers have an extraordinary track record in fulfilling the orders, there may be exceptional circumstances whereby products sold on our website may not be available due to
If the above situation arises then the customer will be entitled for a ‘FULL REFUND’.
Once a refund request has been approved, Styledotty will authorize the release of payment in the same mode as the initial purchase was made. Usually is takes 10 business days for payments to be credited in bank accounts.
All order are processed within 24 hours of payments receipt. Packaged will be shipped once the customer submits KYC to courier company. Majority of the delays occurs from the end supplier and customs clearance including transit. We target 7-10 business days for the product to be delivered. Wherever deemed necessary Styledotty will fast track the shipments. It is the responsibility of the customer to provide KYC documents in order to avoid any delays.
Returns Procedure for damaged products