Pre - Order

What is the estimated delivery date for pre-order items?

Pre-ordered items take at least four weeks to be delivered. The estimated date of delivery will be shown on the product page. Pre – Order service has been exclusively created for our regular customers who have transacted multiple times and have faith in our ability to deliver their packages in pristine condition.

For customers who are purchasing for the first time, it is essential to research and place the order. We do no encourage placing the order without any planning as this may often lead to disappointment. International logistics is extremely complex and the majority of the delays are caused during customs clearance.

 Pre Orders take 4 weeks to be delivered and the timelines are also stated on the product page. In certain cases if delays may occur if the brand is facing global supply shortage. In this case we will ship items arrived first thereby shipping the rest.

Customers will be updated if there is any delay as the majority of packages are tracked by our team until delivered to the clients. We would also like to make you aware that all the packages are covered under our delivery guarantee or 100% refund clause.

During this time period, we expect the customer to co-operate with any delays and not keep sending emails to chase the orders as this drains our resources.

In order to avoid any further complexity, we currently do not allow in-stock items to be ordered with pre-order items.

Please be aware that pre-orders cannot be canceled under any circumstances. These items are ordered specifically based on availability upon arrival. Our decision on this matter is final and non-negotiable.