Styledotty will gladly issue a refund or exchange if
The product received by customer has been damaged in transit.
Product varies from actual material specification or sizing mentioned during the time of sale.
Request for refund has been made within 14 days of receipt of item provided the product is faulty.
14 day NO QUESTIONS ASKED MONEY BACK GUARANTEE on Mens Tshirts, Shirts, Jeans and Womens Tshirts, Jeans. ( Offer available for limited time only, Products should be returned in with tags and salable condition).
Products must be returned in a salable condition meaning that they must be unused and in their original packaging with garment tags and any other security devices or seals still attached and intact. We reserve the right to consider the condition of any product that you wish to return and make the any deductions if there are indications that the Product, its tags, security devices or seals having been used, removed, broken or tampered with.
Please note that your right to cancel or return a product does not apply to personalized, perishable or time critical Products. The following list provides some non-exhaustive examples of Products you cannot cancel or return
Products which have been made to measure, altered, or personalized to your specification.
Beauty items including toiletries and cosmetics which have been opened, tested or partially used.
Where lingerie, swimwear, cosmetics and earrings are protected by hygiene seals, you are required to take reasonable care by not removing the hygiene seals. Refunds will not be provided if the hygiene seals have been removed, broken or tampered with.
Styledotty sources its products from European boutiques and distributors. Whilst our suppliers have an extraordinary track record in fulfilling the orders, there may be exceptional circumstances whereby products sold on our website may not be available due to
Supplier product inventory error.
Festive season sale.
Product may have been damaged in transit and is not more available for sale.
If the above situation arises then the customer will be entitled for a ‘FULL REFUND’. Once a refund request has been approved, Styledotty will authorize the release of payment in the same mode as the initial purchase was made. Usually is takes 3-5 business days for payments to reach customer accounts
All order are processed within 24 hours of payments receipt. Majority of the delays occurs from the end supplier and customs clearance including transit. We target 10-15 business days for the product to be delivered. Wherever deemed necessary Styledotty will fast track the shipments.